Sonesta Select Charlotte University Research Park

Had a great overnight stay. When entering the room it smelled fresh and was very clean. Room was stocked well with towels. We bring our own shower necessities but they do have body wash, shampoo, and conditioner dispensers for those who don’t. Incredible price for the location. Staff were very polite and accommodating. The location did a great job communicating policies/additional “charges” you may experience at the check-in via Booking quickly. One thing we were made aware of was the hold on the card for incidentals (which is standard at just about every hotel ever). This is something everyone should plan for when staying at a hotel. It’s not the employees fault, they’re following policy, and it’s not the hotels fault that it takes a few days (AFTER CHECKOUT) to be credited back to the card. Did not go to the pool but our room overlooked it and it looked clean and refreshing. Very nice outdoor/courtyard areas.

Very clean and comfy. Excellent facility and great breakfast.

Clean, Comfy bed, good location. When I informed front desk upon checkout that we loved everything except for the fact that our room had no coffe and informed him that when we came down to ask if there was any free coffee was told we had to buy it buy a rude woman. However, the gentleman upon checkout offered two cups of coffee then for inconvenience and said sorry for your inconvenience. He had an excellent demeanor.

Everything was expected since I am a regular at this location for close to a year now. I love the rooms location and overall facility.

Chris the supervisor on duty was absolutely AMAZING. My check in was very fast and smooth. He was very thorough and professional. Very courteous. I like that the staff was wonderful. I loved the location. Everything was close by. My room was very nice. I had the King suite and it was very nice for the low price that I paid.